Returns & Exchanges

At POKOKS.COM, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location near you.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing